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Refund and Returns Policy

Introduction

Thank you for shopping at https://www.corano.store. We want you to be completely satisfied with your purchase. This policy outlines the terms and conditions for returns and refunds.

Return Eligibility

Timeframe

You have 30 days from the date of delivery to request a return. Items must be in their original condition: unworn, unused, and with all tags attached.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items
  • Items marked as final sale

Return Process

Initiating a Return

To start a return, please contact our customer service team at [email protected] or +1 (405) 298-5528. You will need to provide your order number and reason for return.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service and purchasing shipping insurance.

Refunds

Processing Time

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days.

Refund Method

Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [email protected].

Contact Information

For any questions about this policy, please contact us:

  • Email: [email protected]
  • Phone: +1 (405) 298-5528
  • Address: 115 Southwest Jefferson Terrace, Oklahoma City, Oklahoma 73107, United States

Policy Changes

We reserve the right to modify this refund and returns policy at any time. Changes will be effective immediately upon posting to our website.

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